Refund Policy
Last updated October 1, 2026
Template notice: this is a generic template. Replace it with a policy that matches your business before launch.
Failed generations
If a generation fails or times out, its credits are returned to your balance automatically.
Purchases
If something went wrong with a purchase, contact support within 7 days. We review each request and may refund to your original payment method. Credits granted by a refunded purchase are removed from your balance.
Subscriptions
You can cancel anytime from the billing page; you keep access until the end of the current period. Partial periods are generally not refunded.